Osta takes your privacy seriously. We’ve made our policy as clear as possible so you can rest assured we protect your information.
Osta reserves the right to change, modify, add or remove portions of the Terms at any time for any reason. Such changes shall be effective immediately upon posting. You acknowledge by accessing the App after we have posted changes to the Terms that you are agreeing to the Terms as modified.
What Data We Collect:
We collect information such as your name, mobile number, email address, delivery address, image of the prescription, credit card information and any other personally-identifiable information required to fulfill and proceed an order placed through the App (“Personal Information”).
We may also collect certain non-personally identifiable information, such as the number and frequency of users of the App, device IDs, location data, and other information relating to user interaction with the App. We may use such data to record and analyze usage information and otherwise to improve the App. We may also share such non-personally identifying information with our related entities, affiliates, contractors, licensees, agents and partners.
Use of your Personal Information:
Osta shares personal information with the Licensed technicians in order to fulfill and proceed orders placed through the App. The Licensed tehcnicians use Personal Information submitted by Osta in accordance with the policies and procedures of each such Licensed technician and Drivers, and such use of Personal Information by the Licensed technician may not be under the control of Osta. Osta hereby disclaims any and all liability for any type of damages including, but not limited to, indirect, incidental, consequential or special damages, or losses of expenses, for the actions and customer information practices of any of the Licensed technicians.
We do not sell, rent, loan, or lease any Personal Information. We may disclose Personal Information to the government or private parties in connection with a lawsuit, subpoena, investigation, regulatory examination or similar proceedings. We may also disclose Personal Information where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms, to verify or enforce compliance with the policies governing the App and applicable laws, or as otherwise required or permitted by law or consistent with legal requirements. Additionally, in the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, or a transfer of any type of our assets to another company, Personal Information may be among the assets transferred. You acknowledge that such transfers may occur and are permitted by the Terms.
Osta may use “cookies” to customize the content and offerings on our website, accessible at www.ostaonline.net (the “Website”) and to help you navigate the Website. If you choose to provide information to us through the Website, this information may be linked to the data stored in the cookies. You may configure your mobile device or browser to accept or reject cookies.
Personal Information may be stored locally on your mobile device and may be transmitted across our servers. The transmission of information over wireless and wired networks is not inherently secure. We encrypt data transmitted through the App to help protect the Personal Information. Osta representatives, agents or employees allowed to access Personal Information are those who are authorized by Osta to do so and/or access such Personal Information in order to ensure that the orders placed through the App are transmitted to a Licensed technicians and Drivers, and filled and delivered to you in a timely and efficient manner.
We will use your email address to communicate with you either for information/notification purposes, or to communicate offers to you that we think may be of interest. We will never send personal, financial, or health related information to or about you through email.
Accessing your Personal Information:
You can access and modify the information you provided us through your account. If you completely delete all such information, then your account will become deactivated and you will not be able to access our services. If you would like us to delete Personal Information about you from our system, please contact us with a request that we delete your Personal Information from our database. We will use reasonable efforts to honor your request; however, we may retain an archived copy of your information as required by law and/or for record keeping purposes.
Security of your Personal Information:
We employ administrative, physical and electronic measures designed to protect your information from unauthorized access, however, despite these efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. In the event that your Personal Information is compromised as a result of a breach of security, we will promptly notify you if your Personal Information has been compromised, as required by applicable law.
Only persons 18 years of age or older are permitted to use the App. The App is not directed toward children under 18 years of age nor does Osta knowingly collect Personal Information from children under 18 years of age unless Personal Information is provided by the parents or guardians of such children. If you are under 18, please do not use the App and do not submit any personally identifiable information to Osta.
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